RETURNS POLICY

ALL SALES FINAL.

NO RETURNS. NO EXCHANGES.

FAULTY ITEMS:

IF YOU BELIEVE YOUR PURCHASED ITEM IS FAULTY, INCORRECT OR MISSING AN ITEM, PLEASE CONTACT US VIA COLDHOURS.INFO@GMAIL.COM WITH PHOTOS OF THE FAULT AND YOUR ORDER NUMBER. ALL CLAIMS NEED TO BE LODGED WITHIN 10 DAYS OF RECEIVING AN ITEM. REFUNDS WILL ONLY BE PROCESSED IF THE ITEM IS PROVEN FAULTY. WE RESERVE THE RIGHT TO REFUSE A RETURN IF IT DOES NOT MEET OUR STANDARDS. PLEASE EXERCISE CAUTION WHEN TRYING ON ITEMS AS STAINED/ DIRTY ITEMS WILL NOT BE ACCEPTED.